Cognni accounts can have an unlimited amount of admin users (although we recommend assigning admin access to only necessary individuals). An Admin user will be able to log into your Cognni account, view and delete all public Insights, create new Insights, and add/remove user accounts.

Adding Additional Admins

To add a new Admin user, log into your account and click on the Settings icon located on the top right-hand side of your screen. A drop-down menu will appear. Click on ‘Invite Admin’ and enter the new Admin’s email address (be sure to click "Enter" after inserting each email address). Invitations can be sent individually or in bulk.

Once sent, the new Admin user(s) will receive an email prompting them to validate and activate their Admin account. Invitations that failed to send will be marked in red you will have the opportunity fix and retry.

Suspending Admin Rights

To suspend a user’s Admin rights, click on the Settings icon and choose ‘Users’ from the drop-down menu. You will be presented with a list of all the users in your Cognni account, showing their ‘Name’, account ‘Status’ and ‘Joined on’ date. Use the search bar at the top of the page to locate the user. Or, you can sort the list by clicking on one of the column headers.

Once you have found the specified user, locate the red user icon on the far right. Click this icon to suspend this user’s Admin rights.

If you have any further questions, please send us an email to support@cognni.ai

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