As we all know, business information is one of our most valuable assets. It is imperative that this information stays within our organization and authorized third-parties. So, when documents (especially those containing sensitive information) are shared to personal email addresses, we want to recognize these shares and investigate the details.

Here’s how you can use Cognni insights to get this information:

  1. Navigate to the “Insights” dashboard and click on “External Contacts” from the list on the left.

2. Click on the search icon and type in a generic domain (such as “Gmail” or “Yahoo”...).

3. Click on one of the results to view the documents that were shared with the external contacts.

4. Click on each document to investigate the details.

Now you can investigate all files sent to personal email addresses from inside your organization and conduct an in-depth investigate of why the share occurred.

If you have any questions or need any further support, please send us an email to and we'll be happy to help.

Did this answer your question?