Why do customers need to use a Global Admin user to connect to Cognni?

Understand why Global Administrator accounts must consent to permissions.

Cognni connects to your organization's M365 tenant to identify critical business information, and monitor the sprawl and risk created across various collaboration tools. 

In order to communicate with your Microsoft subscriptions, a Global Administrator account must provide consent for Cognni to request information from both the Exchange Online Audit Log, and the SharePoint Audit Log associated with your subscription.

Cognni does not require a designated Global Administrator account to maintain access, but rather operates as a third-party application granted permission to provide continuous oversight of file sharing.

NOTE: All permissions associated with Cognni's Standard onboarding are "Read-Only", meaning Cognni's analysis will have no impact on end-user experience.